Today, I would like to show you the innovative site developed by Imulus. It is very useful for mainly for the Support Team who work in Web. It is very difficult to get the technical question answered through your client who is not technical. Then this site help you find the the answer related to Web Browser.

Website Title: The Site Title is Support Details | Tech Support Management
Website URL: http://www.supportdetails.com/

As the operator of a website or online service, you know the problem: a gruff complaint to customer support because nothing works. And the customer, in his frustration, unfortunately forgets to provide further details.

Where does an admin or programmer begin when all they have to go on is “does not work” or “is broken”? You need details: about the customer’s browser and its configuration. A reasonable approach to the problem would be to start with some queries, which the non-specialist would be able to only partially answer: “Which browser? Well, uh… this Mozzarella.” “Cookies? I haven’t baked in years.”

When in doubt, send your customers to the website Support Details ( http://www.supportdetails.com/ ). Their data will be automatically read out of the browser (including Flash version, operating system, cookies, JavaScript status, screen resolution, browser size and more) and can be copied, sent directly to you via email or saved. The free service uses Flash but can also complete its task without it.